I hope that the work I’ve put in this year leads to the long-term changes and improvements the organisation needs. So much time is spent on the day-to-day running of CSPs that it can be difficult to get projects moving, let alone finished. If not now, I hope the benefits of the projects are felt many years after I leave the role.
Digital Transformation
After a rigorous tender process, we have signed an agreement with SUMS to transform our website and digital systems. Although there won’t be an immediate change, our website should look, feel and work a lot better before too long.
LSE Varsity
Despite several teething issues, we ran the first centrally organised and funded varsity against LSE this year. Over 20 matches were played across various sports, and we even managed to win a few of them. Unfortunately, LSE may have won overall, which should be great motivation to go and batter them next year. This is part of our long-term work to open ourselves up a little more to other institutions.
Student Experience Fund
There has finally been some success in starting a fund to support disadvantaged students to engage with activity. Whether it’s CSP events, departmental trips or the Summer Ball, the aim is to give financial support to those who need it most through discounts and subsidies. Over £100K of funding has been secured to pilot the project, with more to follow if the scheme proves to be successful. Watch this space…
Sick List & Parachute Fund
Support for struggling CSPs has always been complicated, with various systems having been tried. The Sick List allows ICU to identify and support these CSPs, tracking their progress from sick to healthy over multiple years if necessary. In the worst cases, CSPs can be supported financially through the parachute fund. The less this is used the better – only 1 CSP has had to access this support so far, but it has helped them stabilise for future years.
Annual Budgeting
Although principally Niamh’s project, much of my year has been spent refining the budgeting system used by CSPs. ICU distributes by far the largest amount of grant of any students’ union (almost half a million quid), so getting this right is crucial. Special thanks goes to Phil, who single-handedly designed and built a system to make budgeting easier, more transparent and more efficient. Special thanks also goes to Rob, who stayed with CSPB until midnight for three nights in a row to help allocate funds fairly and efficiently.
Improved Processes
There’s still a lot to work on here, but I’m pleased to say that all our processes are in a much better place than this time last year. It’s extremely tough to balance our legal obligations with all the things CSPs are doing – operational workload has dominated my time here. When so many things are happening all the time, even the slightest improvements in efficiency can mean huge improvements in the bigger picture. We’ve implemented receipts, automated responses and ticket tracking, FreshDesk and many more boring things that aren’t worth mentioning. Next year will build on that to make processes smoother and friendlier.
The role has been the toughest and most rewarding challenge I’ve had in my life so far. It’s a shame I wasn’t able to engage in more project work, as so much time is spent keeping the daily CSP machinery going. It’s been an absolute pleasure working with so many amazing volunteers this year who make it all happen, they’re the soul of the Union. My greatest thanks goes to Christian Cooper, this year’s Sports Chair and the successor to my role. He’s an example to everyone around him, and will absolutely flourish in his position as DPCS next year. Thanks also to every one of the staff members at ICU, with special mention to the Activities Team who have been such a joy to work with. A final thanks to the other OTs this year, you’ve been an amazing team. All the best to next year’s sabbatical officers – you’ll smash it!